SHIPPING & Tracking
Shipping Policy
We pride ourselves on delivering quality power solutions efficiently.
Shipping is available Australia wide. We ship our products with several major courier companies within Australia. Tracking numbers are provided for all goods once dispatched. These can be entered on the relevant courier company's website to view the status of your delivery.
Please ensure you provide a physical home or business address for delivery (couriers will not deliver to a PO Box. As well as a Contact number. If nobody is available to sign for your delivery, the courier company may leave the package in a safe location at the address you provided. Or may then leave a card with details on where to pick up your delivery.
Estimated delivery times once your order has been dispatched
-
Brisbane, Gold Coast, Sunshine Coast: 1 - 2 business days
-
Sydney, Melbourne, Adelaide: 3 - 5 business days
-
Perth, Darwin, Hobart: 7 - 10 business days
-
Please note remote/rural areas may take longer
Lost Packages
If you have not received your order and believe it may be lost, the best way to track the order is with the company that is transporting it.
-
Locate the relevant courier as stated on your invoice
-
Track the status of your parcel, by entering your tracking number on the couriers website
-
If you parcel appears to be stalled or is lost, please contact the courier directly with your consignment number to receive a status update
If your tracking number does not work, please contact us immediately and we can check it has been correctly consigned.